Was this response valuable?Hello Thomas I have exact same concern, apple set me up with an appointment with KTC ASP.
Any guidelines, Should i phone apple once again. I am also presently in vietnam. Apple told you to make an appt with KTC ASP? They almost certainly want to get an prognosis of your cellphone so that apple can evaluate the challenge.
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What did you do? Did you get it diagnosis or just termed them and picked it up?diagnosis the cell phone, been given a paper report, go back home call apple all over again, consider a photo of the report and submit it to apple (they will explain to you the place to add the picture)I would say it is most likley a challenge with the audio IC on the logic board not building sufficent relationship to the pads on the logic board. The latter would call for microsoldering expertise to swap that chip and set the nesecary jumper connections in put to make certain that this does not occour agian. Was this remedy practical?i figured it out just now.
Use Bing Tone of voice.
you should not devote revenue. it is a application challenge. down load ios computer software from your itunes in laptop . then restore it. but ahead of you restore just backup any issue important documents from your cp.
hope this enable to you. Was this reply valuable?firstly it worked for me but following restoring the backup doesn t perform any longer. This took place to both my daughter’s and son in law’s Apple iphone 7 each of which have been acquired in September of 2016.
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With my daughter’s she experienced a protection plan and her call-recorder.net supplier replaced it. For my son-in-rules I was advised it would be $315 for the Apple restore.
Both ended up fine at evening when they went to mattress but in the morning after the compelled update the microphone no for a longer time worked. I took it to the Apple keep and they advised me it was a hardware failure and that this wasn’t the to start with time that they had listened to this but there was no approved mend. It appears that there will close up getting a class motion accommodate on this eventually. Terrible that Apple has planned obsolescence designed into their gadgets. Experienced I not previously gotten a rather good deal on an XS Max, I am pretty confident I would by no means acquire an additional apple product.
The manufacturing unit reset did not solve the situation. Apple gave me $one hundred seventy five for the Apple iphone 7 with the damaged microphone. Was this response valuable?I waited as a result of two further updates to be unveiled and put in and even now my Apple iphone seven was not in a position to make phone calls or record voice memos. I am an IT professional so I eventually backed up to iTunes and backed up my device to the personal computer.
I wiped the cell phone, restored backup to the cellular phone and still had exact challenges. Went to Apple and right after three several hours of them attempting to remedy it they changed the cellphone but we experienced to combat them. Was this respond to useful?Its possibly you have your ringer and all the things turned down or manufacturing facility reset it. I have experienced this trouble to ahead of.
Was this solution valuable?Everything turned down? I’m equipped to hear audio coming out of the cell phone but people can’t listen to me at all when I make phone calls or when I record a movie you will find no recorded sound and I currently manufacturing unit reset it. Dumbest reaction at any time Heaven. If hanging a new charger port does not correct it then it really is an ic problem, this is widespread fault on Iphone 7. Was this remedy handy?My cellular phone also had the pink button greyed out. Or often it would be purple but it under no circumstances really recorded nearly anything when I clicked on it. I was ready to quickly get it to work and apple wouldn’t swap my cell phone under guarantee so I had to deliver it to a mail-in store that could take care of this.